Comprehensive Order Lifecycle & Operational Rules
A technical and operational breakdown of the eProbatio platform, detailing the specific business rules, fee structures, and logical workflows.
1Administrative Foundation & Data Modeling
Test & Panel Config
CPT Code Logic: Every test item is mapped to a medical CPT code, essential for insurance reimbursement and Lab billing.
Fee Inclusion Engine: Boolean flags determine if the subtotal includes collection fees (+$25 if false) and UPS Ground shipping.
Manifest Generation: Panels are linked to "Kit Contents," auto-generating supplier lists for providers.
Provider Network Rules
Active Verification: Providers remain invisible to the public until marked
ACTIVEby internal compliance teams.Geo-Fencing Logic: Search results are sorted by driving distance using real-time Google Maps API calculations.
Live Availability: The system locks calendar slots only after successful payment authorization.
2The Split Payment & Checkout Engine
Path A: Immediate Platform Fee
The Phlebotomist's Visit Fee and Blood Collection Fee are authorized at checkout. This ensures the provider is guaranteed payment before travel.
Path B: Lab Fee (Split Logic)
Patient uploads card. Lab bills provider (BlueCross, etc.) directly. No upfront Lab cost.
Lab fee is added to checkout total and held in escrow for ACH settlement.
3Logistics & Barcoding Logic
The Unified Tracking System
eProbatio enforces a UPS GROUND Only policy for kit and sample movement. This restriction ensures predictability in logistics costs and tracking integration.
Scan-to-Track
Phlebotomists scan the pre-paid label. The platform immediately renders a duplicate in the Patient Portal.
Auto-Status
Dashboard updates (In-Transit, Exception, Delivered) are pushed via webhook from UPS to the platform.
4Financial Settlement (ACH Distribution)
Automated Payout Trigger
Settlement is never manual. The platform logic monitors the order status. Once results are FINALIZED and released to the patient, the system calculates the payout net of platform fees.
Full Operational Flow
End-to-end journey from configuration to settlement
1. Configuration
Admin sets CPT codes, pricing, and verifies provider credentials.
2. Checkout
Patient selects panel and method. Phlebotomy fee is authorized via Stripe/PayPal.
3. Execution
Phlebotomist verifies ID, draws sample, and scans UPS GROUND label.
4. Processing
Accredited lab processes sample and uploads results with abnormal flags.
5. Settlement
Weekly ACH transfers distribute fees to providers and labs automatically.