Frequently Asked Questions
Find answers to common questions about our diagnostic services, appointments, and patient care.
Popular Questions
How do I prepare for my blood test?
Most blood tests require fasting for 8-12 hours. Avoid food, drinks (except water), and medications unless specifically instructed otherwise. Wear loose clothing and stay hydrated.
What is the difference between rapid and lab testing?
Rapid tests provide results in 15-30 minutes but may have slightly lower accuracy. Lab tests are more accurate and comprehensive, with results in 24-48 hours. We recommend lab testing for most situations.
Do you offer at-home testing?
Yes, we offer at-home testing for certain services. A trained phlebotomist will visit your home to collect samples, ensuring the same quality and safety standards as our clinic locations.
General Questions
What services does eProbatio offer?
eProbatio offers comprehensive diagnostic testing including cancer screening, STD/HIV testing, comprehensive blood work, and specialized medical testing. We provide both in-person and at-home testing options with professional phlebotomist services.
How do I schedule an appointment?
You can schedule an appointment through our online booking system, by calling our support team, or visiting any of our locations. We offer flexible scheduling including same-day appointments for urgent cases.
What are your operating hours?
Our main locations are open Monday-Friday 7:00 AM to 7:00 PM, Saturday 8:00 AM to 4:00 PM, and Sunday 9:00 AM to 2:00 PM. Some locations may have extended hours for specific services.
Related Resources
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