Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using eProbatio, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

eProbatio is a healthcare platform that provides laboratory testing services, appointment scheduling, and health data management. Our services include blood collection, sample processing, and result delivery through secure digital channels.

3. User Responsibilities

You are responsible for providing accurate and complete information, maintaining the confidentiality of your account, and using the service in compliance with applicable laws and regulations.

4. Medical Disclaimer

eProbatio provides laboratory testing services but does not provide medical diagnosis, treatment, or advice. Results should be interpreted by qualified healthcare professionals. We are not liable for any medical decisions made based on our services.

5. Privacy and Data Protection

Your health information is protected under HIPAA regulations and our comprehensive privacy policy. We implement industry-standard security measures to protect your data and maintain strict confidentiality protocols.

6. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

7. Payment Terms

Payment is required at the time of service unless other arrangements have been made. We accept various payment methods and will provide detailed receipts for all transactions.

8. Cancellation and Refund Policy

Appointments may be cancelled up to 24 hours in advance. Refunds are provided according to our refund policy, which varies by service type and timing of cancellation.

9. Limitation of Liability

eProbatio's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service constitutes acceptance of updated terms. Users will be notified of significant changes.

11. Governing Law

These terms are governed by the laws of the jurisdiction where eProbatio operates. Any disputes will be resolved through appropriate legal channels.

12. Contact Information

For questions about these terms, please contact us at legal@carebio.com or through our customer support channels.